FAQs
Find quick answers to common questions about our products, ordering process, and delivery times. If you can't find what you're looking for here, our customer support team is always ready to help.
Zenvitals is an e-commerce platform offering a wide range of health and wellness supplements from different trusted brands and categories to support fitness, immunity, nutrition, and overall well-being.
We offer various health and wellness supplements including multivitamins, immunity boosters, fish oil, herbal supplements, wellness products, nutrition support supplements, and other daily health products from trusted brands.
Yes. We source products from trusted suppliers, authorized distributors, and verified brands to ensure authenticity and quality.
Orders are usually processed within 24–48 hours, and delivery typically takes 3–7 business days depending on your location.
Returns are accepted only for damaged, defective, expired, or incorrect products. Customers must contact us within 48 hours of delivery with product photos and order details.
Yes, you can cancel your order before it is shipped. Once dispatched, cancellation requests may not be accepted.
After shipment, customers receive a tracking ID through SMS, email, or WhatsApp to monitor delivery status.
Most supplements are safe when used as directed. However, we recommend consulting a doctor or healthcare professional before starting any supplement, especially if you have medical conditions or are on medication.
Yes, Cash on Delivery is available for selected locations and eligible orders.
You can reach the Zenvitals support team through email, WhatsApp, or phone for help regarding orders, products, shipping, or returns.
We accept UPI, credit/debit cards, net banking, wallets, and selected COD orders.